Last Updated: July 10, 2024
Welcome to this App (hereinafter referred to as "this Game"). This Game is operated by HALE CHOU PTE. LTD. (hereinafter referred to as "we," "us," or
"the Company"). Please read this User Agreement (hereinafter referred to as "this Agreement")
carefully before using this Game.
By downloading, installing, registering, accessing, or using this Game, you acknowledge that you have
read, understood, and agree to be bound by all the terms and conditions of this Agreement. If you do
not agree to any part of this Agreement, please do not use this Game.
1. Acceptance of Terms
1.1 You confirm that you have reached the legal age, or have obtained consent from your legal
guardian, to enter into a legally binding contract.
1.2 This Agreement may be updated from time to time. We will notify you of any significant changes to
the Agreement through one or more methods, including but not limited to in-game announcements,
official website notifications, or email. Your continued use of this Game after the Agreement update
signifies your acceptance and agreement to the updated Agreement.
2. Service Description
2.1 This Game aims to provide you with a casual and interactive entertainment experience.
2.2 We reserve the right to modify, suspend, or terminate any part or all of the services of this
Game without prior notice and without requiring your prior permission.
3. Account Registration and Security
3.1 You may need to register an account to use certain features of this Game. You agree to provide
true, accurate, complete, and current registration information.
3.2 You are responsible for maintaining the confidentiality of your account and password and for all
activities that occur under your account. You must notify us immediately of any unauthorized use of
your account. We reserve the right to temporarily freeze accounts due to abnormal login behavior
(including but not limited to logins from unusual locations or device changes).
3.3 You may not share, sell, or transfer your game account to others.
4. User Conduct and Prohibited Activities
4.1 You agree to comply with all applicable laws and regulations, this Agreement, and all rules
related to the services of this Game during your use of this Game.
4.2 You must not engage in any of the following activities:
a. Engaging in any illegal activities, including but not limited to publishing or disseminating
illegal information or infringing upon the legitimate rights and interests of others.
b. Publishing or disseminating any content that is obscene, pornographic, defamatory, threatening,
harassing, hateful, racially discriminatory, or otherwise offensive or violates public order and
morals.
c. Infringing upon the intellectual property rights of others, including copyrights, trademarks, etc.
d. Exploiting game bugs, using third-party software, unauthorized tools, or any unofficial means to
gain unfair advantages or disrupt game fairness.
e. Maliciously manipulating scores, engaging in malicious teaming, or exploiting game mechanisms for
cheating.
f. Maliciously registering or using accounts, or using this Game for any activities that violate fair
competition principles.
g. Spreading viruses, Trojans, or other malicious code, or interfering with or disrupting the normal
operation of this Game or related networks.
h. Reverse engineering, decompiling, disassembling, or otherwise attempting to derive the source code
of this Game.
i. Selling, renting, lending, or distributing virtual items (such as game currency, props, equipment)
or accounts, unless explicitly authorized by us.
j. Impersonating any person or entity, or falsely stating your affiliation with any person or entity.
k. Collecting or storing personal data of other users, unless you have obtained their express consent
and it is permitted by this Agreement.
4.3 You are solely responsible for all your actions and content published within this Game. We
reserve the right to impose penalties on users who violate these terms, including but not limited to
warnings, temporary chat bans, permanent account bans, or deletion of game data.
5. Virtual Items and In-App Purchases
5.1 This Game may offer virtual items (such as game currency, props, characters, skins, etc.) that
you can acquire through purchase or by participating in in-game activities. These virtual items are
part of the game service, have no real-world monetary value, and cannot be exchanged for real
currency or any other form of tangible value.
5.2 Once you purchase virtual items, the transaction is considered final and non-refundable, unless
applicable law explicitly provides for refunds or we decide to offer refund services based on our
own discretion.
5.3 You acknowledge and agree that your ownership of virtual items is limited to a finite, personal,
non-exclusive, non-transferable, and revocable license to use them as stipulated in this Agreement.
This right does not constitute property ownership in the sense of property law, and you may not
demand cash refunds, inheritance, or transfer. We reserve the right to modify, suspend, or terminate
the provision of virtual items and adjust their quantity, value, or functions at any time without
prior notice.
6. Intellectual Property
6.1 This Game itself, including all code, text, images, logos, user interfaces, sound effects, music,
animations, storylines, characters, designs, software, and all other content, as well as all related
intellectual property rights, are owned by the Company or have been legally licensed.
6.2 You may not copy, modify, distribute, sell, or rent any part of this Game or any content without
our prior written consent.
7. Third-Party Links and Services
7.1 This Game may contain links to third-party websites or services that are not owned or controlled
by us.
7.2 We assume no responsibility for the content, privacy policies, or practices of any third-party
websites or services. You access and use these third-party websites or services at your own risk. We
shall not be liable for any losses incurred by you due to third-party websites or services.
8. Disclaimer of Warranties
8.1 This Game is provided "as is" and "as available" without any express or implied warranties,
including but not limited to warranties of merchantability, fitness for a particular purpose,
non-infringement, or accuracy.
8.2 We do not guarantee that this Game will always be available, uninterrupted, error-free, secure,
or free from viruses or other harmful components. We are not responsible for service interruptions
or data loss due to force majeure, policy regulations, or third-party service interruptions.
8.3 You assume full risk for your use of this Game. Game content, plot, and virtual item settings may
be adjusted at any time.
9. Limitation of Liability
9.1 To the maximum extent permitted by applicable law, we shall not be liable for indirect, special,
or incidental damages (such as loss of profits, data loss, damage to reputation, etc.) arising from
your use or inability to use this Game, even if we have been advised of the possibility of such
damages.
9.2 In any event, our total liability to you, whether based on contract, tort (including negligence),
or any other form of claim, shall not exceed the total amount you paid to us (if any) for the use of
this Game in the past twelve (12) months.
10. Termination
10.1 You may stop using this Game at any time and can delete your account through in-game settings or
by contacting customer service (for details, please refer to the Account Deletion Policy).
10.2 If you violate any terms of this Agreement, we reserve the right, at our sole discretion and
without prior notice, to suspend or terminate your access to this Game or delete your account,
without any liability to you.
10.3 The provisions of this Agreement regarding intellectual property, disclaimers, limitation of
liability, governing law, and dispute resolution shall remain in effect after the termination of
this Agreement.
11. Governing Law and Dispute Resolution
11.1 The interpretation, validity, and enforcement of this Agreement shall be governed by the laws of
the country/region or jurisdiction where the Company is registered, without regard to its conflict
of law principles.
11.2 Any dispute arising from or related to this Agreement shall first be resolved through friendly
negotiation between the parties. If negotiation fails, both parties agree to submit the dispute to
the Singapore International Arbitration Centre (SIAC) for resolution.
12. Miscellaneous
12.1 If any provision of this Agreement is found by a court of competent jurisdiction to be invalid
or unenforceable, that provision shall be deemed severed from this Agreement, but the remaining
provisions of this Agreement shall remain in full force and effect.
12.2 Our failure to enforce any right or provision of this Agreement shall not be considered a waiver
of that right or provision.
13. Contact Us
If you have any questions about this Agreement, please contact us at:
Email: halechou2024@163.com
服務條款
更新日期:2024/07/10
歡迎使用本APP(以下簡稱「本遊戲」)。本遊戲由 HALE CHOU PTE. LTD. (以下簡稱「我們」或「本公司」)營運。請您在使用本遊戲前仔細閱讀本使用者協議(以下簡稱「本協議」)。
透過下載、安裝、註冊、存取或使用本遊戲,即表示您已閱讀、瞭解並同意遵守本協議的所有條款和條件。如果您不同意本協議的任何部分,請勿使用本遊戲。
1. 接受條款
透過下載、安裝、註冊、存取或使用本遊戲,即表示您已閱讀、瞭解並同意遵守本協議的所有條款和條件。如果您不同意本協議的任何部分,請勿使用本遊戲。
1.2
本協議可能不時更新。我們會透過遊戲內公告、官方網站通知、電子郵件等其中一種或多種方式通知您協議的任何重大變更。您在協議更新後繼續使用本遊戲,即表示您接受並同意更新後的協議。
2. 服務描述
2.1 本遊戲旨在提供帶給你休閒的互動娛樂體驗。
2.2 我們有權在不另行通知的情況下修改、暫停或終止本遊戲任何部分或全部服務,且無須獲得您的事先許可。
3. 帳號註冊與安全
3.1 您可能需要註冊帳號才能使用本遊戲的某些功能。您承諾提供真實、準確、完整和最新的註冊資訊。
3.2
您應對您的帳號和密碼保密,並對您的帳號下發生的所有活動負責。任何未經授權使用您帳號的行為,您應立即通知我們。我們有權對異常登入行為(包括但不限於異地登入、裝置變更)採取臨時凍結措施。
3.3 您不得與他人分享、出售、轉讓您的遊戲帳號。
4. 使用者行為規範與禁止事項
4.1 您承諾在使用本遊戲過程中遵守所有適用的法律法規、本協議以及所有與本遊戲服務有關的規則。
4.2 您不得進行以下內容
a. 進行任何非法活動,包括但不限於發布、傳播違法訊息,侵害他人合法權益。
b. 發布或傳播任何包含猥褻、色情、誹謗、恐嚇、騷擾、仇恨、種族歧視或其他令人不適或違反公序良俗的內容。
c. 侵害他人的智慧財產權,包括著作權、商標權等。
d. 利用遊戲漏洞、外掛、第三方軟體或任何非官方手段取得不當利益,或破壞遊戲公平性。
e. 惡意刷分、惡意組隊、惡意利用遊戲機制進行作弊。
f. 惡意註冊、使用帳號,或利用本遊戲從事任何違反公平競爭原則的行為。
g. 傳播病毒、木馬或其他惡意程式碼,或乾擾、破壞本遊戲或相關網路的正常運作。
h. 本遊戲進行逆向工程、反編譯、反組譯或以其他方式試圖取得原始碼。
i. 銷售、出租、出借、分發虛擬物品(如遊戲幣、道具、裝備)或帳號,除非已獲得我們的明確授權。
j. 冒充任何人或實體,或虛報與任何人或實體的關聯。
k. 收集或儲存其他使用者的個人數據,除非獲得其明確同意和本協議允許。
4.3 您應對您在本遊戲中的一切行為和發布的內容負責。我們有權對違反本條款的使用者進行包括但不限於警告、禁言、封號、清除遊戲資料等處罰。
5. 虛擬物品與內購
5.1
本遊戲可能提供的虛擬物品(如遊戲幣、道具、角色、皮膚等)您可以透過購買或參與遊戲內的活動來獲得。這些虛擬物品是遊戲服務的一部分,不具有現實世界貨幣價值,且不能兌換為真實貨幣或其他任何形式的實體價值。
5.2 一旦您購買了虛擬物品,該交易即視為最終且不可撤銷的,除非適用法律另有明確規定允許退款,或者我們基於自身判斷決定提供退款服務。
5.3
您承認並同意,您對虛擬物品的所有權僅限於根據本協議約定的有限的、個人的、非獨家的、不可轉讓的、可撤銷的使用許可,該權利不構成物權法意義上的財產所有權,不得要求現金返還、繼承或轉讓。我們有權在不另行通知的情況保留隨時修改、暫停或終止虛擬物品的提供以及調整其數量、價值或功能的權利。
6. 智慧財產權
6.1
本遊戲本身,包括所有程式碼、文字、圖片、標誌、使用者介面、音效、音樂、動畫、劇情、角色、設計、軟體等所有內容,以及所有相關的智慧財產權,均歸本公司所有或已獲得合法授權。
6.2 未經我們事先書面同意,您不得複製、修改、散佈、銷售或出租本遊戲的任何部分或任何內容。
7. 第三方連結與服務
7.1 本遊戲可能包含第三方網站或服務的鏈接,這些網站或服務並非由我們擁有或控制。
7.2
我們對任何第三方網站或服務的內容、隱私權政策或行為不承擔任何責任。您應自行承擔造訪和使用這些第三方網站或服務的風險。由第三方網站或服務造成您的損失,我們不承擔任何責任。
8. 免責聲明
8.1 本遊戲以「現況」及「現有」提供,不作任何明示或暗示的保證,包括但不限於適銷性、特定用途適用性、非侵權性或準確性的保證。
8.2
我們不保證本遊戲將始終可用、不中斷、無錯誤、安全或沒有任何病毒或其他有害組件。對於因不可抗力、政策監管、第三方服務中斷導致的服務中止或資料損失不承擔責任。
8.3 您對使用本遊戲承擔全部風險。遊戲內容、情節、虛擬物品設定可能隨時調整。
9. 責任限制
9.1
在適用法律允許的最大範圍內,我們不對您因使用或無法使用本遊戲而產生的間接、特殊、附帶性損失(如利潤損失、數據丟失、聲譽損害等)承擔責任,即使我們事先知曉此類損害可能發生。
9.2 在任何情況下,我們對您的全部責任,無論基於合約、侵權(包括疏忽)或其他任何形式的索賠,均不超過您為使用本遊戲在過去
(12個月)內向我們支付的金額總和(如有)。
10. 終止
10.1 您可以隨時停止使用本遊戲,並可透過遊戲內設定、聯絡客服的方式註銷您的帳號(詳情請參閱銷戶協議)。
10.2 若您違反本協議的任何條款,我們保留在不另行通知的情況下自行決定暫停或終止您存取本遊戲或註銷您的帳號的權利,且不對您承擔任何責任。
10.3 本協議中關於智慧財產權、免責聲明、責任限制、管轄法律和爭議解決的條款在協議終止後仍然有效。
11. 管轄法律與爭議解決
11.1 本協議的解釋、效力及執行受本公司註冊地所在的國家或司法管轄區的法律,不考慮其衝突法原則。
11.2 因本協議引起的或與本協議有關的任何爭議,雙方應先透過友好協商解決。若協商不成,雙方同意將爭議提交至新加坡國際仲裁中心(SIAC)解決。
11. 其他
12.1 如果本協議的任何條款被有管轄權的法院認定為無效或不可執行,該條款將被視為從本協議中刪除,但本協議的其餘條款仍將保持完全有效。
12.2 我們未能執行本協議的任何權利或規定,不應被視為放棄該權利或規定。
11. 聯絡我們
如果您對本協議有任何疑問,請透過以下方式與我們聯絡:
電子郵件:halechou2024@163.com
Last Updated: July 10, 2024
HALE CHOU PTE. LTD. ("we" or "the Company") deeply understands the importance of your privacy and is
committed to protecting your personal information. This Privacy Policy explains how we collect, use,
store, share, and protect the information you provide to us when using the app (referred to as "this
Game").
Please read this Privacy Policy carefully before using this Game. By using this Game, you agree to
the data processing practices described in this Privacy Policy.
Information We Collect
To provide you with the services of this Game, we may collect the following types of information:
1.1 Information You Directly Provide:
a. Account Information: When you register for or use this
Game, you may need to provide your username, email address, mobile number, password, and other
related information.
b. Profile Information: If you choose to complete your
personal profile, you may need to provide information such as your nickname, profile picture,
gender, and date of birth.
c. In-Game Interaction Information: This includes in-game chat
logs, guild information, friend lists, and game logs (e.g., character information, achievements,
progress).
d. Communication Messages: When you contact us via email, the
in-game feedback system, or other means, we may collect the content of your communications and your
contact information.
e. Payment Information: If you make purchases within this Game
(e.g., virtual currency, items), we typically process transactions through third-party payment
service providers (such as Google Play). We may collect necessary payment information (e.g., order
number, transaction status). We generally do not directly store your bank card numbers or CVV codes.
1.2 Information We Automatically Collect:
a. Device Information: We may collect information about the
device you use to access this Game (e.g., device model, operating system version, unique device
identifier (UDID), IMEI, MAC address, screen resolution, CPU model).
b. Usage Information: We may collect information about how you
play this Game (e.g., in-game activities, playtime, level progress, item usage, battle results,
clicked elements, session length, access frequency, crash logs).
c. Network Information: We may collect your IP address, mobile
network information, connection type, and carrier information.
d. Location Information: If required by the Game and if you
grant permission, we may collect your precise or approximate location information (e.g., via GPS,
WLAN, cell towers) to provide location-based services, match nearby players, or conduct regional
activities. You can disable location services in your device settings at any time.
e. Cookies and Similar Technologies: We may use technologies
such as Cookies, pixel tags, and Web Beacons to collect information to improve user experience,
remember your preferences, analyze usage, and provide personalized advertisements. You can choose to
disable Cookies through your browser settings.
f. Advertising ID: To display more relevant advertisements to
you, we may collect your device's advertising identifier (e.g., IDFA, GAID). You can reset your
advertising ID or opt out of personalized advertising in your device settings at any time.
1.3 Information We Obtain from Third Parties:
a. Third-Party Logins: If you choose to log in to this Game
via a third-party account (e.g., Facebook), we may obtain information you authorize to share from
these services (e.g., your public profile information, email address, game ID).
b. Third-Party Service Providers: We may receive information
about you from third-party partners who provide services such as analytics, advertising, payment
processing, and anti-cheat measures.
How We Use Your Information
We primarily use the information we collect for the following purposes:
2.1 Provide and Maintain Game Services: To operate, maintain,
and improve the functions and performance of this Game, and to provide you with requested game
content, updates, and technical support.
2.2 Personalize User Experience: To provide you with
personalized game content, recommendations, activities, and features based on your gaming behavior,
preferences, and usage habits.
2.3 Game Balance and Cheat Detection: To analyze game data to
ensure game fairness, detect, and penalize cheating behaviors.
2.4 Analysis and Improvement: To analyze usage trends of this
Game, understand user needs, optimize game design and user experience, and perform troubleshooting
and performance monitoring.
2.5 Communication: To respond to your inquiries, provide
customer support, and send game notifications, updates, or important announcements.
2.6 Marketing and Promotion: Subject to applicable laws and
regulations and with your consent, to send you information about this Game or other products and
services that we believe may be of interest to you. This may include delivering personalized
advertisements based on your interests.
2.7 Security and Compliance: To detect, prevent, and address
fraud, abuse, security issues, or technical problems, and to comply with legal regulations and
mandatory requirements.
2.8 Process Transactions: If you make a purchase, to process
your payment and complete the relevant transaction.
How We Share Your Information
We do not sell your personal information to third parties. We may share your information with third
parties in the following situations:
3.1 With Your Consent: We may share your information with your
explicit consent.
3.2 With Service Providers: We may partner with third parties
who provide services on our behalf, such as game server hosting, data analytics services (e.g.,
Google Analytics, Firebase), advertising services (e.g., Google AdMob), payment processing services,
anti-cheat systems, and customer support services. These service providers can only access your
information to the extent necessary to provide services to us and are contractually bound to protect
your privacy.
3.3 Business Transfers: In the event of a company
reorganization, merger, acquisition, or sale of assets, your information may be transferred as part
of the transferred assets. We will notify you before information is transferred and ensure that the
information is subject to a new privacy policy.
3.4 Legal Requirements and Compliance: We may disclose your
information when required by law, or when we believe it is necessary to comply with subpoenas, court
orders, legal processes, or government requests, or to protect our rights, property, or safety, or
the rights, property, or safety of others.
3.5 With Other Players in the Game: To provide game functions,
some of your information (e.g., username, profile picture, in-game achievements, rankings, guild
information) may be displayed to other players within the Game.
3.6 Aggregated or Anonymized Information: We may share
aggregated or anonymized information that cannot identify you personally with third parties (e.g.,
game usage trends, user statistics) for market research, analysis, or service improvement.
Your Rights
To the extent permitted by applicable law, you have the following rights regarding your personal
information:
4.1 Right to Access: You have the right to request access to
the personal information we hold about you.
4.2 Right to Rectification: You have the right to request the
correction of inaccurate or incomplete personal information about you.
4.3 Right to Erasure (Account Deletion): You have the right to
request the deletion of your account and related personal data. Please refer to our "Account
Deletion Agreement" for detailed information.
4.4 Right to Withdraw Consent: If our processing of your
information is based on your consent, you have the right to withdraw your consent at any time.
Withdrawing consent will not affect the lawfulness of data processing based on consent before its
withdrawal.
4.5 Right to Opt-Out of Personalized Advertising: You can
reset your advertising ID or opt out of personalized advertising in your device's system settings.
4.6 Right to Lodge a Complaint: If you believe our processing
of your personal information does not comply with applicable law, you have the right to file a
complaint with the relevant data protection authority.
You can contact us via email to exercise your rights. We will process your requests within a
reasonable timeframe and in compliance with applicable laws and regulations.
Data Security
We implement reasonable physical, technical, and administrative measures to protect your personal
information from unauthorized access, use, disclosure, alteration, or destruction. However, no data
transmission or storage method is 100% secure, and we cannot guarantee the absolute security of your
information.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes described
in this Privacy Policy, unless a longer retention period is required or permitted by law. When your
data is no longer needed, we will securely delete or anonymize it.
Children's Privacy
This Game may contain content suitable for users aged 16 and above, and it is recommended for adult
experience. If this Game is directed at or likely to be used by minors (e.g., under 16 years old),
we will take additional measures to comply with relevant laws (such as COPPA). We do not knowingly
collect personally identifiable information from minors unless verified consent is obtained from a
parent or legal guardian. If you are a minor, please use this Game with the consent of your parent
or legal guardian. If you believe we may have collected personal information from a minor without
proper consent, please contact us immediately via your email, and we will take steps to delete such
information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our information practices.
When significant changes occur, we will notify you through one or more methods, such as in-game
announcements, official website notifications, or email. We encourage you to periodically review
this page for the latest information.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please
contact us at:
Email: halechou2024@163.com
隱私政策
更新日期:2024/07/10
HALE CHOU PTE. LTD.
(以下簡稱「我們」或「本公司」)深知隱私權對您的重要性,並致力於保護您的個人資訊。本隱私權政策解釋了我們如何收集、使用、儲存、分享和保護您在使用APP(以下簡稱「本遊戲」)時提供給我們的資訊。
請您在使用本遊戲前仔細閱讀本隱私權政策。透過使用本遊戲,即表示您同意本隱私權政策中的資料處理方式。
1. 我們收集的資訊
為了提供您本遊戲的服務,我們可能會收集以下類型的資訊:
1.1 您直接提供的資訊:
a. 帳戶資訊: 當您註冊或使用本遊戲時,您可能需要提供您的使用者名稱、電子郵件地址、手機號碼、密碼等資訊。
b. 個人資料資訊: 如果您選擇完善個人資料,您可能需要提供暱稱、個人資料、性別、生日等資訊。
c. 遊戲內互動資訊: 例如遊戲內聊天記錄、公會資訊、好友清單、遊戲日誌(如角色資訊、成就、進度)等。
d. 溝通訊息: 當您透過電子郵件、遊戲內回饋系統或其他方式與我們聯絡時,我們可能會收集您的溝通內容和聯絡資訊。
e. 付款資訊: 如果您在本遊戲內購買(例如:購買虛擬貨幣、道具),我們通常透過第三方支付服務提供者(如 Google
Play)處理交易。我們可能會收集必要的付款資訊(例如:訂單號碼、交易狀態,我們通常不會直接儲存您的銀行卡號或CVV碼等)。
1.2 我們自動收集的資訊:
a. 設備資訊:
我們可能收集您用於存取本遊戲的設備資訊(例如:設備型號、作業系統版本、唯一設備識別碼UDID、IMEI、MAC位址、螢幕解析度、CPU型號)。
b. 使用資訊:
我們可能收集您如何玩本遊戲的資訊(例如:遊戲內活動、遊戲時間、關卡進度、道具使用、對戰結果、點擊的元素、會話長度、存取頻率、崩潰日誌)。
c. 網路資訊: 我們可能收集您的IP位址、行動網路資訊、連線類型、電信商資訊等。
d. 位置資訊: 如果您的遊戲需要且您授予權限,我們可能收集您的精確或大致位置資訊
(例如:透過GPS、WLAN、基地台),用提供基於地理位置的服務、配對附近玩家、進行區域性活動等。您可以隨時在裝置設定中關閉位置服務。
e. Cookies 和類似技術: 我們可能使用 Cookies、像素標籤、Web Beacon
等技術來收集訊息,以改善使用者體驗、記住您的偏好、分析使用情況、提供個人化廣告等。您可以選擇透過瀏覽器設定來停用 Cookies。
f. 廣告ID:
為了向您顯示更相關的廣告,我們可能會收集您的裝置廣告識別碼(如IDFA、GAID)。您可以隨時在裝置設定中重設您的廣告ID或選擇退出個人化廣告。
1.3 我們從第三方獲得的資訊:
a. 第三方登入:
如果您選擇透過第三方帳號(例如Facebook)登入本遊戲,我們可能會從這些服務中取得您授權分享的資訊(例如:您的公開資料資訊、電子郵件地址、遊戲ID等)。
b. 第三方服務提供者: 我們可能從提供分析、廣告、支付處理、防作弊等服務的第三方合作夥伴接收有關您的資訊。
2. 我們如何使用您的訊息
我們收集您的資訊主要用於以下目的:
2.1 提供和維護遊戲服務: 運作、維護和改進本遊戲的功能和效能,提供您所要求的遊戲內容、更新和技術支援。
2.2 個人化使用者體驗: 根據您的遊戲行為、偏好和使用習慣,為您提供個人化的遊戲內容、推薦、活動和功能。
2.3 遊戲平衡與作弊偵測: 分析遊戲資料以確保遊戲公平性,偵測並懲罰作弊行為。
2.4 分析與改進: 分析本遊戲的使用趨勢,了解使用者需求,優化遊戲設計與使用者體驗,進行錯誤排除與效能監控。
2.5 溝通: 回覆您的諮詢、提供客戶支援、發送遊戲通知、更新或重要公告。
2.6 行銷與推廣:
在遵守適用法律法規和獲得您同意的前提下,向您發送有關本遊戲或其他我們認為您可能感興趣的產品和服務的資訊。這可能包括根據您的興趣提供個人化廣告。
2.7 安全與合規: 偵測、預防和解決詐欺、濫用、安全問題或技術問題,遵守法律法規和強制性要求。
2.8 處理交易: 如果您進行購買,處理您的付款並完成相關交易。
3. 我們如何分享您的訊息
我們不會向第三方出售您的個人資訊。在以下情況下,我們可能會與第三方分享您的資訊:
3.1 獲得您的同意: 在獲得您明確同意的情況下,我們可能會分享您的資訊。
3.2 與服務供應商分享: 我們可能與代表我們提供服務的第三方合作, 例如遊戲伺服器託管商、資料分析服務(如 Google Analytics,
Firebase)、廣告服務(如 Google AdMob)、支付處理服務、防作弊系統、客戶支援服務等。這些服務提供者只能在為我們提供服務的必要範圍內存取您的信息,並受合約約束以保護您的隱私。
3.3 業務轉讓:在公司重組、合併、收購或資產出售的情況下,您的資訊可能作為轉讓資產的一部分。我們會在資訊轉讓前通知您,並確保資訊受新的隱私權政策約束。
3.4 法律要求與合規:
當法律要求,或我們認為有必要遵守傳票、法院命令、法律程序或政府請求時,或為了保護我們的權利、財產或安全,或他人的權利、財產或安全時,我們可能披露您的資訊。
3.5 與遊戲內其他玩家分享: 為了提供遊戲功能,您的部分資訊(例如:使用者名稱、個人資料、遊戲內成就、排名、公會資訊)可能會在遊戲內向其他玩家展示。
3.6 總結或匿名資訊: 我們可能與第三方分享無法識別您個人身分的總和或匿名資訊
(例如:遊戲的使用趨勢、使用者統計資料),用於市場研究、分析或改進服務。
4. 您的權利
4.1 存取權: 您有權要求存取我們持有的關於您的個人資訊。
4.2 更正權: 您有權要求更正您不正確或不完整的個人資訊。
4.3 刪除權(銷戶): 您有權要求刪除您的帳號和相關個人資料。請參閱我們的《銷戶協議》以了解詳細資訊。
4.4 撤回同意權: 如果我們處理您的資訊是基於您的同意,您有權隨時撤回您的同意。撤回同意不會影響撤回前基於同意進行的資料處理的合法性。
4.5 選擇退出個人化廣告: 您可以在裝置的系統設定中重設您的廣告ID或選擇退出個人化廣告。
4.6 投訴權: 如果您認為我們對您個人資訊的處理方式不符合適用法律,您有權向相關資料保護機構提出申訴。
您可以透過郵箱聯絡我們,以行使您的權利。我們將在合理的時間內處理您的請求,並遵守適用的法律和法規。
5. 資料安全
我們採取合理的實體、技術和管理措施來保護您的個人資訊免於未經授權的存取、使用、揭露、變更或破壞。然而,沒有任何資料傳輸或儲存方法是100%安全的,我們無法保證您資訊的絕對安全。
6. 資料保留
我們將在實現本隱私權政策所述目的所需的期限內保留您的個人信息,除非法律要求或允許更長的保留期限。當您的資料不再需要時,我們將安全地刪除或匿名化您的資料。
7. 未成年人隱私
本遊戲可能含有適合16歲以上年齡層遊戲內容,建議成人體驗。若本遊戲面向或可能被未成年人(例如:16歲以下)使用,我們會採取額外措施遵守相關法律(如
COPPA)。我們不會故意收集未成年人的個人識別信息,除非獲得家長或法定監護人的驗證同意。如果您是未成年人,請在父母或法定監護人同意的情況下使用本遊戲。如果您認為我們可能收集了未成年人的個人資訊而未獲得適當同意,請立即透過您的信箱聯絡我們,我們將採取措施刪除此類資訊。
8. 隱私權政策的變更
我們可能不時更新本隱私權政策以反映我們的資訊實踐的變化。當發生重大變更時,我們會透過遊戲內公告、官方網站通知、電子郵件等其中一種或多種方式通知您。我們鼓勵您定期查看本頁面以了解最新資訊。
9. 聯絡我們
如果您對本隱私權政策或您的個人資訊有任何疑問或疑慮,請透過以下方式與我們聯絡:
電子郵件:halechou2024@163.com
Last Updated: July 10, 2024
This "Account Deletion Instructions" (hereinafter referred to as "this Policy") explains how you can
delete your account and associated personal data in the app (hereinafter referred to as "this
Game").
Account Deletion Process
1. In-Game Deletion:To facilitate account deletion, this Game
provides an account deletion function in [Settings > Account >
Delete Account] or [Game Main Interface > Personal Center > Account Management > Account
Deletion]. You can initiate an account deletion request through this path.
2. Deletion via Other Means (Floating Ball > Delete
Account):If for any reason you are unable to delete your account using the in-game
function, you can also contact our customer support via email to request deletion. Please provide
your registered mobile number/email, in-game ID/username in the email so we can verify your
identity.
3. Identity Verification:To protect the security of your
account, we may need to verify your identity before processing your account deletion request. This
may include sending a verification code to your registered mobile number/email or asking you to
answer security questions.
Data Processing After Account Deletion
1. Data Deletion:Upon successful processing of your account
deletion request, we will take reasonable measures to delete your personal information from our
production systems. This typically includes:
Your game account information (username, password, email/mobile number).
Your personal profile information (nickname, avatar, etc.).
Your game progress, achievements, virtual items, in-game mail, chat logs, and other game data.
Most user-generated content you created or published in the game (guild messages, comments), but
please note that some content already shared with other players or replicated may not be entirely
removable from other user devices or third-party platforms.
2. Data Retention:In certain circumstances, we may need to
retain some of your information for a period after your account is deleted to comply with laws and
regulations, resolve disputes, prevent fraud, or enforce our user agreements. These circumstances
include, but are not limited to:
Legal Requirements: We may need to retain your virtual item
purchase transaction records or identity verification information in accordance with anti-money
laundering, tax, or consumer protection laws.
Dispute Resolution: To resolve potential legal disputes, we
may need to retain communication records related to the dispute.
Security and Fraud Prevention: To prevent fraud, abuse, or
security breaches, we may retain certain device or IP information.
Internal Audits and Reporting: Some anonymized or aggregated
data may be retained for internal audit purposes.
3. Processing Time:We will process your request within 30 business days of receiving your account deletion request and
completing identity verification. Please note that complete data deletion may require additional
time as data may be stored in different backup systems. In cases of system maintenance or force
majeure, the account deletion time will be extended.
Important Considerations
1. Irreversibility: Account deletion is generally an irreversible operation. Once your account is deleted, you will
no longer be able to access your game account, and your game progress, virtual items, friend
relationships, and other data will be cleared and cannot be recovered. After deletion, paid content
such as game levels and limited skins will be permanently lost, and no compensation channels will be
available. Please consider carefully and back up any data or screenshots you deem important before
initiating an account deletion request.
2. Associated Services: If your game account is linked to any
third-party services (e.g., login via Facebook), deleting this Game account may not automatically
delete your accounts or data on those third-party services. You will need to contact those
third-party service providers separately for processing.
3. Unfinished Transactions: If your account has unfinished
virtual item purchase transactions, ongoing contests, or pending disputes, we may require you to
complete these matters or provide necessary assistance before account deletion.
Contact Us
If you have any questions about this Account Deletion Policy or encounter any issues during the
account deletion process, please contact us at:
Email: halechou2024@163.com
HALE CHOU PTE. LTD.
註銷說明
更新日期:2024/07/10
本《註銷說明》(以下簡稱「本政策」)旨在說明您在 APP(以下簡稱「本遊戲」)中如何刪除您的帳號及其相關個人資料。
1. 帳號刪除的流程
1.1 遊戲內刪除:
為了方便您刪除帳號,本遊戲在【設定 > 帳戶 > 刪除帳號】或【遊戲主介面 > 個人中心 > 帳號管理 >
銷戶】提供了帳號刪除功能,您可以透過此路徑啟動銷戶要求。
1.2 透過其他方式刪除(懸浮球內 > 註銷帳戶):
如果您因故無法透過遊戲內功能刪除帳號,您也可以透過以下方式聯絡我們的客戶郵件進行刪除,請在郵件中提供您的註冊手機號碼/信箱、遊戲內ID/使用者名,以便我們核實您的身分。
1.3 身份驗證:
為保護您的帳戶安全,在處理您的銷戶要求之前,我們可能需要對您的身分進行驗證。這可能包括發送驗證碼到您的註冊手機號碼/郵箱,或要求您回答安全問題。
2. 帳號刪除後的資料處理
2.1 資料刪除:
在您的銷戶要求成功處理後,我們將採取合理的措施,從我們的生產系統中刪除您的個人資訊。這通常包括:
您的遊戲帳號資訊(使用者名稱、密碼、電子郵件/手機號碼)。
您的個人資料資訊(暱稱、頭像等)。
您的遊戲進度、成就、虛擬物品、遊戲內郵件、聊天記錄等遊戲資料。
您在遊戲內創建或發布的大部分用戶生成內容(公會發言、評論),但請注意,某些已與其他玩家共享或被複製的內容可能無法完全從其他用戶設備或第三方平台刪除。
2.2 資料保留:
在某些情況下,為了遵守法律法規、解決爭議、防止詐欺或執行我們的用戶協議,我們可能需要在您的帳號刪除後保留部分您的資訊一段時間。這些情況包括但不限於:
法律要求:根據反洗錢、稅務或消費者保護法等規定,我們可能需要保留您的虛擬物品購買交易記錄或身分驗證資訊。
解決爭議: 為了解決潛在的法律糾紛,我們可能需要保留與爭議相關的通信記錄。
安全與詐欺防制: 為了防止詐欺、濫用或安全漏洞,我們可能保留某些裝置或IP資訊。
內部稽核與報告: 為了內部稽核目的,部分匿名化或彙總的資料可能會被保留。
2.3 處理時間:
我們將在收到您的銷戶請求並完成身份驗證後的30個工作天內處理您的請求。請注意,資料的完全刪除可能需要額外的時間,因為資料可能儲存在不同的備份系統中。遇系統維護或不可抗力情形,銷戶時間順延。
3. 重要提示
3.1 不可逆性:
帳號刪除通常是不可逆的操作。一旦您的帳號被刪除,您將無法再存取您的遊戲帳戶,您的遊戲進度、虛擬物品、好友關係等資料都將被清除且無法恢復。銷戶後遊戲等級、限定造型等付費內容將永久消失,且無任何補償管道。請在發起銷戶請求前,請仔細考慮並備份您認為重要的任何資料或截圖。
3.2 關聯服務: 如果您的遊戲帳號與任何第三方服務(例如:透過Facebook
登入)相關聯,刪除本遊戲帳號可能不會自動刪除您在這些第三方服務中的帳號或資料。您需要單獨聯絡這些第三方服務提供者進行處理。
3.3 未完成的交易: 如果您的帳號中有未完成的虛擬物品購買交易、正在進行的比賽或待處理的爭議,我們可能需要您先完成這些事項,或在銷戶前提供必要的協助。
3. 聯絡我們
如果您對本銷戶協議有任何疑問或在銷戶過程中遇到任何問題,請透過以下方式與我們聯絡:
電子郵件: halechou2024@163.com
HALE CHOU PTE. LTD